Braman MINI of Miami
2060 Biscayne Blvd, Miami FL 33137 • Toll Free: 866-878-7788 • Service: 877-209-2732
Motorers' Opinions
What Does Our Rating Mean?

It’s an honest and unedited measure of how well we’re doing, according to actual customers who’ve done business with us in the past few months.

Our dealership’s rating is based on information collected from our customer satisfaction surveys conducted by MINI USA for new car sales and service transactions over the last 90 days, by an independent, third-party company. Neither MINI USA nor any MINI Dealers can alter the ratings or comments.

Click here for more information.

Sales Rating 4.8
  •   5.0
      –   Ena T., Miami Beach, FL Feb 16, 2012
  •   5.0
      –   Odalys D., Coral Gables, FL Feb 14, 2012
  •   5.0
      –   Maria C., Miami, FL Feb 14, 2012
  •   5.0
      –   MINI Owner, Miami, FL Feb 13, 2012
  •   5.0
      –   Patricia R., Aventura, FL Feb 11, 2012
  •   5.0
      –   MINI Owner, Miami, FL Feb 8, 2012
  •   5.0
      –   Juan S., Miami, FL Feb 7, 2012
  •   5.0
      –   Jason W., Miami, FL Feb 6, 2012
  •   5.0
      –   Maria S., Miami, FL Feb 6, 2012
  •   4.5
      –   MINI Owner, Miami Beach, FL Feb 2, 2012
  •   5.0
      –   MINI Owner, Miami, FL Jan 31, 2012
  •   4.0
      –   Elsie Mariella G., Miami, FL Jan 31, 2012
  •   5.0
    "Fernando Ramos, our sales advisor, was exceptionally helpful. He explained all of the different Mini cars and their features with much clarity. He helped us determine which Mini would fit our needs and he made our transaction seamless. The finance manager was extremely helpful as well and overall our experience at this dealer went well. Thank you."   –   Laura M., Miami, FL Jan 29, 2012
  •   5.0
      –   Danielle L., Miami, FL Jan 25, 2012
  •   2.0
      –   Noel P., Sunny Isles Beach, FL Jan 20, 2012
  •   5.0
      –   Marcy B., North Miami, FL Jan 10, 2012
  •   5.0
      –   Marc R., Key Biscayne, FL Jan 9, 2012
  •   5.0
      –   David F., Doral, FL Jan 9, 2012
  •   5.0
      –   Frances R., Miami Beach, FL Jan 8, 2012
  •   5.0
      –   Jenny P., Miami, FL Jan 8, 2012
  •   5.0
      –   Maritza P., Miami Springs, FL Jan 7, 2012
  •   5.0
      –   Mayra V., Miami, FL Jan 6, 2012
  •   5.0
      –   Vilma H., Miami, FL Dec 29, 2011
  •   5.0
    "Painless! Maurice always listens and finds exactly what I need in a car."   –   Cindy P., Miami Lakes, FL Dec 28, 2011
  •   4.5
    "Amazing customer service! Erik Valentin from e-commerce helped me and I couldn't have asked for a better advisor! Made me feel comfortable and like I was dealing with family!"   –   Katherine S., Weston, FL Dec 27, 2011
  •   5.0
      –   Juan C., Key Biscayne, FL Dec 27, 2011
  •   5.0
      –   MINI Owner, Miami, FL Dec 26, 2011
  •   5.0
    "Very satisfied"   –   Gilma J., Miramar, FL Dec 25, 2011
  •   5.0
      –   MINI Owner, Miami, FL Dec 19, 2011
  •   4.5
      –   Mario S., N Miami Beach, Fl Dec 18, 2011
  •   5.0
      –   Jason C., Coral Gables, FL Dec 15, 2011
  •   5.0
    "This is the second time I buy a car from this dealer and thru Robert Bey, who provides outstanding customer service. He is very knowledgeable of the product and goes the extra mile to make sure you get the car you want!"   –   MINI Owner, MIAMI, FL Dec 14, 2011
  •   5.0
    "The entire staff was attentive, helpful, informative, understanding and very friendly."   –   Violeth A., Miami, FL Dec 12, 2011
  •   4.5
    "Geo is a terrific salesman. He seems to genuinly care about prospective customers. He made buying a car a pleasant experience; no pressure. He is knowledgable & was able to answer all our questions. We hope the service dept. lives up to the standards set by the sales team."   –   Joan D., Miami Shores, FL Nov 29, 2011
  •   5.0
      –   MINI Owner, Surfside, FL Nov 29, 2011
  •   5.0
    "EVERYTHING ABOUT OUR EXPERIENCE WAS TRULY EXCEPTIONAL."   –   Noris T., Miami, FL Nov 29, 2011
  •   5.0
      –   Salvador H., Coral Gables, FL Nov 28, 2011
  •   5.0
      –   Chaim F., Miami, FL Nov 28, 2011
  •   4.5
      –   Octavio G., Miami, FL Nov 27, 2011
  •   5.0
      –   Andreas H., Key Biscayne, FL Nov 22, 2011
  •   5.0
      –   ., Bal Harbour, FL Nov 21, 2011
  •   2.5
      –   MINI Owner, Miami, FL Nov 21, 2011
  •   5.0
      –   Vittorio P., Miami, FL Nov 21, 2011
Service Rating 4.8
  •   5.0
    "Everything was good service"   –   MINI Owner, Miami, FL Feb 17, 2012
  •   5.0
    "Ryan is the best in his field. Always pleasant, respectful, insightful (really knows his product) and can troubleshoot any problem my car has within 5-10min."   –   Mariana V., Miami, FL Feb 15, 2012
  •   5.0
      –   Rosemary G., Bay Harbor Islands, FL Feb 15, 2012
  •   5.0
      –   Deann P., Miami, FL Feb 15, 2012
  •   5.0
      –   MINI Owner, Coral Gables, FL Feb 13, 2012
  •   5.0
      –   Marie S., Miami, FL Feb 11, 2012
  •   5.0
    "alan Masey is a helpful ANGEL!!!"   –   MINI Owner, Surfside, FL Feb 10, 2012
  •   5.0
      –   MINI Owner, Miramar, FL Feb 10, 2012
  •   5.0
    "great and perfect"   –   Marcos J., Golden Beach, FL Feb 9, 2012
  •   4.5
      –   Jackie F., Miami Beach, FL Feb 8, 2012
  •   1.0
    "Went in for just a regular oil change. . .came out not drivable and had to be towed the next day back to braman. . .car still there."   –   Ana F., Coral Gables, FL Feb 8, 2012
  •   5.0
      –   MINI Owner, Atlanta, GA Feb 8, 2012
  •   5.0
      –   Ricardo B., Key Biscayne, FL Feb 7, 2012
  •   5.0
      –   Juan O., Miami, FL Feb 6, 2012
  •   5.0
      –   Robert E., Coral Gables, FL Feb 6, 2012
  •   1.0
      –   Bibi S., Miami, FL Feb 6, 2012
  •   5.0
      –   Bruce B., Miami Beach, FL Feb 5, 2012
  •   5.0
      –   Yanell S., Hialeah, FL Feb 5, 2012
  •   5.0
      –   Liz C., Hialeah, FL Feb 5, 2012
  •   5.0
      –   MINI Owner, Miami, FL Feb 5, 2012
  •   5.0
      –   Carlos D., Surfside, FL Feb 5, 2012
  •   5.0
      –   Mr. Alberto R., Miami, FL Feb 3, 2012
  •   4.5
    "Allan from mini was very nice and helpful"   –   Erica B., Miami, FL Feb 3, 2012
  •   5.0
      –   MINI Owner, Destin, FL Feb 3, 2012
  •   5.0
    "Allan Massey was my service advisor and he is what made the service the exceptional experience it was. He was extremely helpful, knowledgeable and upfront. He also has a great attitude of "service"."   –   Robert A., Miami Beach, FL Feb 3, 2012
  •   5.0
      –   Ms. Petra B., Miami Beach, FL Feb 3, 2012
  •   5.0
      –   Jascha G., Weston, FL Feb 2, 2012
  •   5.0
    "Excellent experience. It is always a pleasure."   –   Jovan J., Bay Harbor Islands, FL Feb 1, 2012
  •   5.0
    "Thank you for the great service experience! Love it!!"   –   Ignacio G., Miami Lakes, FL Feb 1, 2012
  •   5.0
      –   nicolas v., miami, fl Feb 1, 2012
  •   5.0
      –   Aldo P., Miami Beach, FL Feb 1, 2012
  •   5.0
    "My Mini advisor Ryan was tremendous and so helpful."   –   Joanna P., Miami Springs, FL Feb 1, 2012
  •   5.0
    "Ryan was great and I have even recommended the service dept. to a friend that owns a BMW."   –   Greeten S., Miami, FL Feb 1, 2012
  •   5.0
    "Jenny is outstanding I feel at home when I come in for service. Jenny is an asset to Braman motors. I recommend everyone to Braman motors."   –   Lorenzo V., Miami, FL Jan 30, 2012
  •   5.0
    "Jennifer did a great job. Ryan was not there for some reason, but she stepped right in and took care of things."   –   Joe L., Hollywood, FL Jan 29, 2012
  •   3.5
    "car wasn't clean when I can to pick it up, they said the machine was broken"   –   Anya C., Miami, FL Jan 29, 2012
  •   5.0
      –   Michael H., Miami Shores, FL Jan 28, 2012
  •   5.0
      –   MINI Owner, Miami Beach, FL Jan 28, 2012
  •   5.0
      –   Natalia S., Key Biscayne, FL Jan 27, 2012
  •   5.0
    "Ryan Mullings is always excellent! I am very satisfied with the way he treats me and I see him treat others. Thank you!"   –   Himmler A., Hollywood, FL Jan 26, 2012
  •   5.0
      –   Ms. Adisley R., Miami, FL Jan 23, 2012
  •   5.0
      –   MINI Owner, Hialeah, FL Jan 22, 2012
  •   2.0
    "Right after taking back my car, the flat-tire signal appeared. I went back to Braman days later and they said that indeed I had a flat tire. I then checked the tire and it had the point of a small screwdriver stuck. I am pretty sure I got that when the car was being checked at Braman, because the flat tire signal was off before that."   –   Rafael C., Miami Beach, FL Jan 22, 2012
  •   4.5
    "My only complaint is that I think the deposit on the rental is very high."   –   MINI Owner, Miami, FL Jan 21, 2012
  •   4.5
      –   MINI Owner, Miami, FL Jan 21, 2012
  •   5.0
    "So helpful crew."   –   MINI Owner, Miami, FL Jan 20, 2012
  •   4.5
      –   Kathie L., Miami, FL Jan 20, 2012
  •   5.0
      –   John C., Pembroke Pines, FL Jan 19, 2012
  •   5.0
      –   MINI Owner, Aventura, FL Jan 19, 2012
  •   5.0
      –   Philip B., Miami, FL Jan 18, 2012
  •   5.0
      –   Ty W., Miami Beach, FL Jan 18, 2012
  •   5.0
      –   MINI Owner, Miami, FL Jan 18, 2012
  •   5.0
      –   Lindsey L., Miami Beach, FL Jan 16, 2012
  •   5.0
    "Jenny was my contact person and she was great!"   –   Dulce M., Miami, FL Jan 15, 2012
  •   4.0
      –   MINI Owner, Miami, FL Jan 14, 2012
  •   5.0
      –   Zoila I., Miami, FL Jan 13, 2012
  •   5.0
      –   Jeffrey M., Miami, FL Jan 12, 2012
  •   5.0
      –   Steven W., Miramar, FL Jan 11, 2012
  •   4.5
      –   Michael H., Miami Shores, FL Jan 11, 2012
  •   5.0
      –   MINI Owner, Miami Beach, FL Jan 11, 2012
  •   5.0
      –   Bertha M., Hialeah, FL Jan 9, 2012
  •   2.0
    "Car was held for several days needing a starter replaced and we were recommended brake job. Brake wear indicators were not rubbing and rotors and tracking were normal. I asked that the screw in antenna be replaced if one was in stock. Braman stated they were holding the car for an antenna that was out of stock. I came in to collect my car as they were to just complete the work. After paying the bill, I went to the parts counter and purchased the antenna (5 minute process). Something really went wrong on the handling of my car. I was a mechanic during college and used to restore Corvettes. Replacing the starter and a brake job does not take two days to complete. The expected new starter was replaced by a rebuilt one as well for $500."   –   Randy S., Miami Beach, FL Jan 9, 2012
  •   5.0
      –   Dr. Anna L., Coral Gables, FL Jan 7, 2012
  •   5.0
    "As always, Ryan Mullins provided exceptional service advice for my Mini's maintenance."   –   Jonathan D., Hialeah, FL Jan 6, 2012
  •   5.0
      –   Alba G., Miami, FL Jan 6, 2012
  •   5.0
      –   Ms. Karen J., MIAMI, FL Jan 6, 2012
  •   5.0
      –   Daisy M., Hialeah Gardens, FL Jan 3, 2012
  •   4.5
    "the only problem I noticed was that at the eealership your system still had my car model as the previous one, 2007 mini"   –   MINI Owner, Miami Beach, FL Jan 3, 2012
  •   4.5
      –   Julissa C., Miramar, FL Jan 3, 2012
  •   5.0
      –   Austin L., Coral Springs, FL Jan 3, 2012
  •   5.0
      –   Carlos A., Coral Gables, FL Jan 3, 2012
  •   5.0
      –   Gustavo V., Miami Beach, FL Jan 2, 2012
  •   5.0
      –   Jose C., Miami, FL Dec 31, 2011
  •   5.0
      –   Carlos A., Miami, FL Dec 31, 2011
  •   5.0
      –   Nattaka P., North Miami Beach, FL Dec 30, 2011
  •   5.0
      –   Giselle M., Bay Harbor Islands, FL Dec 30, 2011
  •   5.0
      –   Robert W., Hialeah, FL Dec 30, 2011
  •   5.0
      –   Tamara C., Miami, FL Dec 30, 2011
  •   5.0
      –   Claudia P., MIAMI, FL Dec 28, 2011
  •   5.0
      –   Eric W., Miami, FL Dec 28, 2011
  •   5.0
    "I got in early for my appointment and they (Alan Massey) was able to take me in on the spot. The entir team was very efficient and friendly."   –   MINI Owner, Coral Gables, FL Dec 27, 2011
  •   5.0
      –   MINI Owner, Miami Beach, FL Dec 24, 2011
  •   5.0
    "Alan is the best service advisor I've dealt with. He is always excellent and helps me in every way possible. However, when I picked up my car the tech had not replaced the air in my tires, and my tire light was still on. Also, windshield wiper fluid was not replaced. This was not a poor reflection on Allan, as it was written on the RO, but the tech failed to complete the service which is inconvenient."   –   Brittney S., Hialeah, FL Dec 23, 2011
  •   5.0
    "Ryan was great! He helped work around my schedule and was very friendly and helpful. He made sure to be available when I picked up the car incase I had any questions and gave me advise on going to collision center for some repair work."   –   Stacy M., Miami Beach, FL Dec 23, 2011
  •   5.0
      –   Jeffrey W., Miami, FL Dec 22, 2011
  •   3.5
      –   Christopher K., Sunny Isles Beach, FL Dec 22, 2011
  •   5.0
      –   Jose M., Miami Springs, FL Dec 22, 2011
  •   5.0
      –   Dorian B., Miami, FL Dec 21, 2011
  •   5.0
      –   Gary R., Miami Beach, FL Dec 21, 2011
  •   4.5
      –   Marimeli C., Miami, FL Dec 21, 2011
  •   4.5
      –   MINI Owner, Miami, FL Dec 21, 2011
  •   5.0
      –   Lina O., Miramar, FL Dec 16, 2011
  •   3.5
      –   Kathleen W., Miami, FL Dec 16, 2011
  •   5.0
    "Ryan Mullings did his usual great job"   –   Robert E., Bay Harbor Islands, FL Dec 16, 2011
  •   5.0
      –   Kathy J., Miami, FL Dec 14, 2011
  •   5.0
      –   MINI Owner, Miami Beach, FL Dec 14, 2011
  •   5.0
      –   Larissa T., Miami, FL Dec 13, 2011
  •   5.0
      –   Maria B., Aventura, FL Dec 13, 2011
  •   5.0
    "my service advisor was great. she was on time, professional and the car was ready in a timely manner. Thank you Jenny Rodriguez for a job well done."   –   Rafael I., Coral Gables, FL Dec 13, 2011
  •   5.0
      –   Eduardo D., COCONUT GROVE, FL Dec 13, 2011
  •   5.0
      –   Lizabeth J., Hollywood, FL Dec 13, 2011
  •   5.0
    "The service is absolutely truly exceptional every time I 've been there We own a Clubman and love it"   –   MINI Owner, Miami, FL Dec 13, 2011
  •   5.0
      –   Frank T., Miami Shores, FL Dec 13, 2011
  •   5.0
    "Ryan went well beyond my expectations in addressing my need and concerns. At one point when asking about advice on a front fender scuff, he actually drove the car back to his mechanical area and got the scuff take care of. Eveyrthing was top notch from Ryan's service to the beautiful host and receptionists attention to detail."   –   Mr. Walter G., Miami, FL Dec 13, 2011
  •   5.0
    "Excellent service, very professional, 10x better than your friends in US1"   –   Jose S., Miami, FL Dec 13, 2011
  •   4.0
      –   MINI Owner, Miami, FL Dec 13, 2011
  •   5.0
      –   Mary F., Coconut Grove, FL Dec 13, 2011
  •   5.0
      –   Vivian M., Miami Beach, FL Dec 13, 2011
  •   5.0
      –   May F., Hialeah, FL Dec 12, 2011
  •   5.0
      –   Iordanis P., Hollywood, FL Dec 11, 2011
  •   4.0
      –   MINI Owner, Miami, FL Dec 9, 2011
  •   5.0
      –   Shelby S., Hallandale Beach, FL Dec 9, 2011
  •   5.0
      –   Thinh T., Coral Gables, FL Dec 9, 2011
  •   5.0
      –   Berman R., Miami, FL Dec 8, 2011
  •   5.0
      –   Maria L., Miami, FL Dec 8, 2011
  •   5.0
      –   Xiali L., Miami Beach, FL Dec 7, 2011
  •   4.5
      –   Guillermo C., Miami, FL Dec 6, 2011
  •   5.0
      –   MINI Owner, Miami Lakes, FL Dec 6, 2011
  •   4.5
      –   Guillermo O., Miami, FL Dec 6, 2011
  •   5.0
    "Service was exceptional professional, on-time, and with a comfortable, predictable experience."   –   Ollie A., North Miami, FL Dec 6, 2011
  •   5.0
    "Ryan made a truly seamless and pleasant experience the mundane act of servicing a car."   –   MINI Owner, Miami Beach, FL Dec 6, 2011
  •   5.0
    "Great service provider! Took his time to explain things."   –   Carlos Q., Hialeah, FL Dec 4, 2011
  •   5.0
    "They took care of me like if i was family. They always take care of all my needs and answer all my questions ."   –   Christina G., Miami, FL Dec 4, 2011
  •   4.5
      –   Elsa T., Coconut Grove, FL Dec 3, 2011
  •   5.0
    "I have alaways been taken care in an excellent manner. Questions has been answered in an acknowledgement manner and service has been excellent."   –   Palmira S., Miami, FL Dec 3, 2011
  •   5.0
      –   Mark L., Miami Beach, FL Dec 2, 2011
  •   5.0
      –   Curtis C., North Bay Village, FL Dec 2, 2011
  •   4.5
      –   Ms. Amy W., North Miami, FL Dec 2, 2011
  •   5.0
      –   Carlos M., Key Biscayne, FL Dec 1, 2011
  •   3.0
      –   George M., Miami Lakes, FL Dec 1, 2011
  •   5.0
      –   Nancy S., Miami, FL Dec 1, 2011
  •   1.0
    "Took two days to receive an estimate. when i went in to get clarity on the estimate, the person filling in for Jenny was very unprofessional and rude."   –   MINI Owner, Key Biscayne, FL Dec 1, 2011
    Dealer Response: Thank you for your recent response to the Survey Service. Your feedback allows us to address concern(s) that may otherwise go unnoticed. Regrettably, as evident on the survey and/or your comments, your Service Advisor did not meet or exceed your expectations. As such, we have addressed your concerns with your Service Adviso. It is our sincere desire that on future vist(s) we meet or exceed your expectations: Best regards, JC GONZALEZ, SERVICE MANAGER  –   Juan Carlos G., Service Manager Dec 11, 2011
  •   4.5
      –   MINI Owner, Miami Beach, FL Nov 30, 2011
  •   5.0
      –   Tamara W., Miami Beach, FL Nov 30, 2011
  •   5.0
      –   Elissa D., Hialeah Gdns, FL Nov 28, 2011
  •   5.0
      –   Adrienne H., Miami, FL Nov 27, 2011
  •   5.0
      –   Michael W., Miami Beach, FL Nov 27, 2011
  •   5.0
      –   Miguel V., Miramar, FL Nov 25, 2011
  •   5.0
      –   Real N., Hialeah, FL Nov 25, 2011
  •   4.0
      –   Lorena C., Miami, FL Nov 25, 2011
  •   5.0
      –   Alexander F., Miami, FL Nov 23, 2011
  •   5.0
      –   Claudia L., Biscayne Park, FL Nov 22, 2011
  •   5.0
      –   Noris T., Miami, FL Nov 22, 2011
  •   5.0
      –   Marshall W., Key Largo, FL Nov 22, 2011
Braman MINI of Miami 2060 Biscayne Blvd Miami , FL 33137 Sales: 866-878-7788