Comments: No pressure: It lets you make the right decision and does not turn you off from buying a car. Gus – K. Manessis Comments: David was very knowledgeable about the car, he answered every question we had. I am very happy with this buy, Thank you David! – L. Gomez Comments: I was happy to not be bumbarded when I came to the dealership. When I met with the Salesman, Erik, he was very friendly and made me feel very comfortable. He and the Manager Alex, were professional and knowledgable. They made my first time buying a new car a great one. When I picked up the car, Erik took the extra step to leave a little gift inside. It was a wonderful experience and I would recommend to any friend to visit Braman Motors. – K. C. Greenberg Comments: Erik was our sales person. What a WONDERFUL, knowledgeable, sales person. He was genuinely concerned about our comfort level with him and with the dealership. Prior to our final purchases (we bought 2 MINIs), he went over all the options of each car to ensure the options were exactly what we wanted. This was the first time in our 32 years of marriage that we EVER walked into a car dealership and felt "at home". We will definitely refer people to Braman Motors of Miami. – D. K. Harlem
Comments: The Sales Manager at Mini, Alex Zaldua, was great. He did everything possible to get us into Mini Cooper that we wanted at a price that worked for us. This is the second car that we buy from Braman and just as before your Sales team was tops. We'll definitely be visiting Braman the next time we shop for a car. – M. Vichot
Comments: Fernando give us an excellent service and advice, thank you so much for all the buying experience!! – M. Vaccaro Comments: Excellent customer service especially from Kelvin Torres and Paula Parztelnik who help us have a smooth process on getting our first Mini. It was a great experience unlike other dealers , we will definitely recommend this dealer to friend and family. – C. L. Serna Comments: Braman is a well oiled fine tuned car dealership-compared to Marone,Lexus of North Miami and Brickell Honda, Braman is far better in service and car buying expierance. – S. Alvarez Comments: Great service and willingness to help. Best experience I have had so far in any dealer. Great job! – J. A. T. Acevedo Comments: Very much satisfied with dealer & sales person – J. E. Trilles Comments: Alan Masey IS THE ONLY PERSON I WORK WITH BECAUSE I TRUST HIM AND VALUE HIS advice. when my warranty expires , I plan to continue to go service my car at Bramman because of the kind of person and customer service agent that Mr. Massey. He is truly an asset to your company – M. Macdowell
Comments: Great service – M. M. Larcada Comments: I had a great experience purchasing a new 2012 Mini Copper type S at your Miami location. Erik Valentin was my sales person. He worked very diligently to get me exactly what I wanted. His expertise and knowledge on the vehicle was outstanding! I have purchased new and used vehicles throughout my life and I have never experienced such great customer service like this before. His quick responses to my E-mails and phone calls let me know that he was just as excited as I was in getting into a new car. I look forward to purchasing a new vehicle through Erik Valentin when the opportunity arises. I would highly recommend this salesman to friends and family. Your other employees should look to Erik Valentin as a role model and for guidance on how to treat customers. Thank You very much for your time -Gabriel –G. J. Aguiar Comments: Within the last year and a half my three daughters and myself have bought four vehicles from Braman motors through Kelvin Torres. Kelvin's professionalism, courtesy and caring partnered with Braman Motors excellent service keeps us coming back and recommending you to all friends and family. Alvaro Borge has been instrumental in all our transactions as well and we couldn't be more thankful to him. Thank you Kelvin, thank you Alvaro, and thank you Braman Motors – A. Weil Comments: I give my salesman Julio Ochoa a 10+ He is the best!!! - B. C. Brandt Comments: Great sells man ,(Kelvin Torres) and dealer crew, , hopefully service will be a good experience as well!! - M. J. Rodriguez Comments: It was the most pleasant experience in Car leasing. I had previously been with another Dealership that promised a Loyalty program, however that Loyalty expired when my credit score dropped due to our current financial climate and I no longer was a valued client. I was certain I would receive the same treatment anywhere I went so my guard was up. From the moment I entered your showroom and explained my circumstances to Maurice Mohammed,he was sympathetic and assured me that they're would be a way to help me. Maurice Mohammed, Louella Monte and the leasing manager which name escapes, extended the best service by far I have ever experienced at a Dealership, they're profesionalism and care for every detail was truly exceptional. I Congratulate you for the outstanding associates you have been able to find, Customer Service is truly your first priority and it shows. Monica Clausell - M. C. Clausell Comments: The representative who assisted me, Jennifer (I cannot recall her last name), was fantastic. Extremely friendly and helpful; a true pleasure to do business with. - L. E. Salomon Comments: My Sales person was Kelvin and he was amazing! He's customer service was superb. He was very knowledgable in regards to everything. He was very patient and took the time to handle my needs. A+ to Kelvin!! Z. M. Quinonez Comments: I have always received excellent service from my rep Ryan. I very happy that I purchased my MINI from Braman. - M. Schafer Comments: The warm professionalism of Jenny Rodriguez made feel welcomed appreciated and well taken care of. Kudos to her and to management for hiring people like her. - G. Regales Comments: If i need to buy a car again i will definitely use braman and divaldo is the best - E. L. Nava Zambrano Comments: I had an excellent experience buying my mini at Braman and Divaldo was the best salesman ever!!! - E. H. Alvarez Comments: Our salesman, the sales manager, and the finance specialist were all very attentive, and made the purchase a very pleasurable experience. - N. Gorordo Comments: Scott was excellent in every aspect. He really treated us well and knew all about the car. - J. Jacobs Comments: Our salesperson Scott Friedman was great. He was patient and explained everything to us. - J. Jacobs Comments: Scott was absolutely amazing! He built a great relationship with me and made it an easy and smooth transaction. - B. Pineda Comments: Geordany Almaguer was our salesperson. He did an excellent job, we are very satisfied with the mini purchase. - J. A. Marin Comments: Braman motors wasn't my first choice in mini Cooper dealer when I started shopping for my mini, I actually had a very bad experience and didn't feel that the sales And finance manager were experience enough or willing to help. As soon as I walked into braman Alex (sales manager) greated as soon as I walked in with a smile and very willing to help, I asked for Manuel (sales rep) and right away they called him over. He took me to test drive the car And to pick a car. Alex and Manuel both made my shopping experience a breeze!!! I am so thankful for my wonderful service and would def go back and refer friends and family... They were amazing!!' thank you! :) - I. Ibarra Comments: If all car dealers were like you at Braman, car salesmen would lose their bad name. Everyone was gracious and eager to help get me in that car. Geordanny was the best - the key ring and phone call a couple of days later were a nice touch. Thank you! - A. Esher Comments: Yes. I was very satisfied with the customer service, - everyone was very positive, friendly, and I was super excited to test drive the Mini- Geordanny was very helpful with showing me the options and guiding me through the leasing process. I am extremely happy with my new mini and so glad I stopped in that day. - S. R. Epps Comments: This was a long distance transaction and our salesperson, Kelvin Torres, was prompt, efficient, courteous, helpful and thorough. I called several dealerships and purchased from Braman because of Kelvin. We will definitely use Braman in future, and recommend Kelvin highly. - A. Phillips Comments: This is the third Mini I purchse at this dealership based on the service Alex Zaldua provides. I was very happy to see him as a Sales Manager at his young age. - C. Rodriguez Comments: Yes. All of the MINI folks I dealt with were quite excellent. David Rich did a very fine job. - J. Weinkle Comments: Kelvin was awesome during the entire process. I would definitely refer the dealership to people I know and I plan on buying my next car from him! - J. Segovia Comments: Manolo is the nicest car salesperson I have ever met. He is knowledgable, professional, courteous and he goes to the point. He made me feel very comfortable during the whole process. - C. Tirado Comments: Thanks to alex and geordanny my experience at braman was exellent !! I love my mini !!! - N. Kriukova Comments: Thanks to everyone at Braman! This was my 3rd purchase and each time the process is smooth and pleasurable! The staff is AWESOME! Thanks Maurice and Amit for all you do!!! - A. Walters Comments: all dandy as always!!! - C. Roussel-Leonhard Comments: The Mini Salesman and the Sales Manager literally bent over backwards to take care of me and get me the best deal. Both the price of the car, and the effort to find the lowest interest rate on the bank loan, were effort to achieve and both of them showed strong effort to get me what I needed. - Mchael Higgs Comments: Thank you for the great experience! - Yasunarys Garcia Comments: Divaldo was very knowledgeable of the product you offer He was not pushy in your face with his sales pitch and it was an enjoyable experience. A true gentleman. He let the car speak for it self then allowed me to enjoy the car parked for a while by myself in the storage lot. - Sean Emamdee |